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    Contour BBQ
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    Square Table Setting
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    Streetstyle Table Setting
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    Greencell
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Vector-2

Guides & E-Books An Integrated Approach

PDF DOWNLOADS

Guides

Access our complete range of documentation specific to warranties, general product maintenance and installation.

Warranty Policy

General Maintenance

DDA Easy Access

E-BOOKS

Product Documentation

Learn more about our suite of products, maintenance requirements, colour range and various finishes available for your next project.

GX Outdoors BBQs

Colours & Finishes

HYVE by GX Outdoors

TimberImage

Videos & Webinars


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  • Video Thumbnail
    History /
    JANUARY 2021

    100% Australian Made

    All GX Outdoor products are manufactured using materials and electrical components that are 100% Australian made – eliminating the need for foreign import and transportation, as well as ensuring resilience against international disruptions

  • Video Thumbnail
    History /
    MAY 2024

    GX Outdoors Evolution

    Parks have evolved and so have we. Expect More

  • Video Thumbnail
    Customer /
    JANUARY 2021

    BBQ Finder

    To enable you to personally experience our GX Outdoors BBQ range for yourself, we have provided a selection of parks that house our BBQs so you can locate and visit your closest GX Outdoors BBQ.

  • Video Thumbnail
    Project /
    JANUARY 2022

    Gin Gin Park, QLD Project

    Nestled between the Gin Gin library and the bakery, a new park has been erected that offers a better shared space for the community that is sure to get good use.

  • Video Thumbnail
    Project /
    JANUARY 2022

    Riverbend Park, TAS Project

    This project by City of Launceston features the GX Outdoors Akora Shelters and Contour BBQs which perfectly compliment the facility to ensure the park is a destination for families right across the region.

  • Video Thumbnail
    History /
    JANUARY 2022

    Creating the 4th Space

    We collaborate, design, and deliver parks that are evolving, through our four pillars of health, sustainability, technology, and inclusiveness, to elevate the urban nature experience – creating the 4th Space.

  • Video Thumbnail
    Project /
    JANUARY 2022

    Apex Park, NSW Project

    The all new and upgraded Apex Park in Liverpool boasts seating for all, helping people come together outdoors. This project utilised a Timberimage finish to provide a high-end look to the park without the maintenance.

  • Video Thumbnail
    Project /
    JANUARY 2022

    Penshurst Park, Sydney NSW Project

    The park caters for a diverse range of passive and active recreational pursuits and users of all abilities catering for all ages and includes the GX Outdoors Akora Skillion Shelter, Akora Cantilever Shelters, Double Contour BBQ, Citystyle Table Settings and Citistyle Park Seats.

  • Video Thumbnail
    Project /
    FEBRUARY 2024

    Alexander Clark Park, Loganholme QLD Project

    A view of Alexander Clark Park in Loganholme QLD. This park is a place for the community to gather together outdoors. The park offers multiple sheltered table settings to accommodate family and friend picnic gatherings. GX Outdoors also supplied park seats, bin enclosures and rest platforms.

  • Video Thumbnail
    Product /
    JANUARY 2023

    The Innovation Behind the Elite BBQ Range

    With sleek rounded corners, accessible openings and easy cleaning, the Elite BBQ prioritises convenience and ease of use. You can choose from a full range of powder coat colour finishes and the Elite BBQ is available in single, double or triple sizes.

  • Video Thumbnail
    Product /
    JANUARY 2023

    Introducing The All New Elite BBQ

    Designed by GX Outdoors, the Elite BBQ delivers the ultimate outdoor solution for your urban design project. Addressing common design challenges, from DDA compliance to incorporating the GX Outdoors Smart Technology, the Elite BBQ elevates the outdoor grilling experience for all users.

  • Video Thumbnail
    Project /
    JANUARY 2022

    Logan Gardens Waterpark, QLD Project

    Logan Gardens has had a significant upgrade with the new addition of a water park making it an ideal family destination. The park offers four water zones for people of all ages and accessibilities to enjoy while ensuring there are multiple park platforms for parents to keep an eye on their children..

Video Thumbnail
History
JANUARY 2021

100% Australian Made

All GX Outdoor products are manufactured using materials and electrical components that are 100% Australian made – eliminating the need for foreign import and transportation, as well as ensuring resilience against international disruptions

Video Thumbnail
History
MAY 2024

GX Outdoors Evolution

Parks have evolved and so have we. Expect More

Video Thumbnail
Customer
JANUARY 2021

BBQ Finder

To enable you to personally experience our GX Outdoors BBQ range for yourself, we have provided a selection of parks that house our BBQs so you can locate and visit your closest GX Outdoors BBQ.

Video Thumbnail
Project
JANUARY 2022

Gin Gin Park, QLD Project

Nestled between the Gin Gin library and the bakery, a new park has been erected that offers a better shared space for the community that is sure to get good use.

Video Thumbnail
Project
JANUARY 2022

Riverbend Park, TAS Project

This project by City of Launceston features the GX Outdoors Akora Shelters and Contour BBQs which perfectly compliment the facility to ensure the park is a destination for families right across the region.

Video Thumbnail
History
JANUARY 2022

Creating the 4th Space

We collaborate, design, and deliver parks that are evolving, through our four pillars of health, sustainability, technology, and inclusiveness, to elevate the urban nature experience – creating the 4th Space.

Video Thumbnail
Project
JANUARY 2022

Apex Park, NSW Project

The all new and upgraded Apex Park in Liverpool boasts seating for all, helping people come together outdoors. This project utilised a Timberimage finish to provide a high-end look to the park without the maintenance.

Video Thumbnail
Project
JANUARY 2022

Penshurst Park, Sydney NSW Project

The park caters for a diverse range of passive and active recreational pursuits and users of all abilities catering for all ages and includes the GX Outdoors Akora Skillion Shelter, Akora Cantilever Shelters, Double Contour BBQ, Citystyle Table Settings and Citistyle Park Seats.

Video Thumbnail
Project
FEBRUARY 2024

Alexander Clark Park, Loganholme QLD Project

A view of Alexander Clark Park in Loganholme QLD. This park is a place for the community to gather together outdoors. The park offers multiple sheltered table settings to accommodate family and friend picnic gatherings. GX Outdoors also supplied park seats, bin enclosures and rest platforms.

Video Thumbnail
Product
JANUARY 2023

The Innovation Behind the Elite BBQ Range

With sleek rounded corners, accessible openings and easy cleaning, the Elite BBQ prioritises convenience and ease of use. You can choose from a full range of powder coat colour finishes and the Elite BBQ is available in single, double or triple sizes.

Video Thumbnail
Product
JANUARY 2023

Introducing The All New Elite BBQ

Designed by GX Outdoors, the Elite BBQ delivers the ultimate outdoor solution for your urban design project. Addressing common design challenges, from DDA compliance to incorporating the GX Outdoors Smart Technology, the Elite BBQ elevates the outdoor grilling experience for all users.

Video Thumbnail
Project
JANUARY 2022

Logan Gardens Waterpark, QLD Project

Logan Gardens has had a significant upgrade with the new addition of a water park making it an ideal family destination. The park offers four water zones for people of all ages and accessibilities to enjoy while ensuring there are multiple park platforms for parents to keep an eye on their children..

Case Studies Expect More Assurance

PDF Downloads

Project Overviews

We aim to provide a solution for Landscape Architects and Councils right across Australia. Our clients can be assured they are provided with high quality materials to suit diverse climates. View our case studies to learn the background behind some of our most spectacular projects.

Alexander Clark Park, Loganholme QLD

Northern Rivers Flood Recovery, NSW

Riverbend Park, TAS

New Norfolk Esplanade, TAS

Mon Repos Turtle Centre, Bundaberg QLD

Logan Gardens Water Park, QLD

Darkan Skate Park, WA

Expect More
Innovation

VIEW ALL PROJECTS

Frequently Asked QuestionsExpect More Answers

GET IN TOUCH

Products

Do you make both electric and gas barbeques?

No. GX Outdoors only manufacture electric BBQs. Our electric BBQ units are more user friendly without the risk of gas leaks or dangerous flame-outs that could potentially cause explosions or fires. – protecting the BBQ users as well as our environment. Electric BBQs also means easier logistics – no need to store or carry heavy gas bottles, making it easier to maintain and avoid running out of gas during cooking. You can find more information about the features and benefits of our BBQs here.

What is the difference between a 10amp and 15amp BBQ?

The two differences between a 10 and 15amp BBQ are the heat up times (10amp heats up in 8 minutes vs 15 amp at 6 minutes) and the power supply. Your site will affect whether the 10 or 15 amp is best as there will be a limit to how much power the site can draw. For new installs a 15amp is the preferred option but many sites only have the capacity for a 10amp BBQ. We recommend you check with a qualified electrician if you’re not 100% sure before placing your order.

What is Grillex 360?

Grillex 360 is designed to give public space asset managers to more control over their BBQs – providing them with alerts and information about their assets no matter where they are. For more information about Grillex 360 and how we can help you take back control over your public assets, please visit our Grillex 360 page.

Your products come with a range of mounting options including surface mount and inground mounting, but what’s the difference between surface and inground mounting?

Surface mount fixtures have holes in the legs for bolts to be inserted into anchors embedded in concrete. In-ground mounts are used in grassy areas or are prepared to be set in a concrete pad.

What is HYVE?

Hyve is a sustainable, expanding system that helps build for the future. As your community grows, so does the Hyve with 60 ̊and 90 ̊ connectors that extend your system. Providing true flexibility, Hyve allows you to create more functionality within your space. For more information about creating a better shared space with Hyve, please visit our HYVE page.

Can we have our Council/company logo applied to GX Outdoors products?

Absolutely. We can apply your logo onto most products at an additional cost. Please speak with your GX Outdoors sales consultant to find out more.

Where can I view GX Outdoors products?

You will find the range of GX Outdoors products in parks and outdoor spaces throughout Australia, New Zealand, Fiji and Dubai. Your GX Outdoors sales consultant will be able to assist you in finding a location near you. If you’re specifically looking for your nearest Grillex BBQ, you can use our interactive BBQ Finder Map.

Where can I find more information about care and maintenance of GX Outdoors products?

We provide detailed information on how best to care and maintain your GX Outdoors products in our Maintenance Measures Guide.

Colours & Finishes

What’s the difference between Deluxe and Designer finishes?

Deluxe finish provides Powder Coat only on the frames and endcaps whilst Designer gives you full coverage of Powder Coat over the product.

What Powder Coat colours can I choose from?

We offer over 30+ different Powder Coat colours and over 20+ Colourbond roof finishes to choose from. Other colours may be available on request. You can view the range of colours here.

I like the idea of TimberImage, but does it scratch easily?

TimberImage simulates the look of timber grain onto hassle-free aluminium extrusion making it very durable and does not scratch easily. You can find more information about TimberImage here.

Freight, Assembly & Installation

Does the freight cost include the goods being unloaded at the delivery site?

No. Anything freighted on a pallet over 2.4 metres in length will require a HIAB which will incur an additional cost. Please speak to your sales consultant if you require unloading.

Are the goods flat packed or assembled?

The majority of our products are flat packed and come with assembly instructions, however our BBQs and bin enclosures are freighted to you pre-assembled.

Do you provide an installation service?

We do not provide installation as part of our service, however we do work with a range of professional installers throughout Australia. Please speak with your sales consultant to discuss further.

Can I collect my order from the nearest GX Outdoors sales office to me?

Unfortunately orders cannot presently be collected from our state sales offices.

Warranty, Customer Support & Spare Parts

What is covered under Warranty?

Please see our Warranty Policy for detailed information on what is covered under warranty.

What is the GX Outdoors 100% Satisfaction Promise?

Our GX Outdoors 100% Satisfaction Promise means that if we fail to make your day, you can call us within 20 years and we will make it right! If you feel like we have failed to make your day when partnering with us, please contact our dedicated Customer Experience team via phone or email.

Can I purchase spare parts for GX Outdoors products?

Yes. GX Outdoors stock a full range of spare parts which are usually ready to ship same day.

Do you offer after sales support?

Absolutely. We pride ourselves on providing an exceptional customer experience, which is why we have a dedicated Customer Experience team, based in Bundaberg, QLD on hand to support you with whatever you need, when you need it. Our support channels include: phone, email.

Manufacturing

Where are GX Outdoors products manufactured?

All GX Outdoors products are 100% Australian made using Australian Suppliers. Our purpose-built, state of the art manufacturing facility is located in Bundaberg, Queensland, Australia. Take a look here.

Where can I find information of the GX Outdoors sustainability practices?

At GX Outdoors we’re passionate about taking an integrated approach to sustainability. You can find out more information by visiting our Sustainability page.

Certification

Are GX Outdoors Approved Suppliers for my relevant State/ Territory Local Government association?

Yes. GX Outdoors are certified Approved Suppliers for all States and Territories throughout Australia. 

Do GX Outdoors drinking fountains come with Watermark Certification?

Yes. Our drinking fountains are marked with the appliance incorporating backflow protection that complies with Victorian Standard AS/NZS 3500.1. You can view a copy of the Certificate of Conformity here.

Do you have a third-party certification of your WHS Management System?

Yes. GX Outdoors is certified to ISO 45001. A copy of the GX Outdoors Safety Management System Certificate can be found here.

Do you hold current ISO 14001 Environmental Management (EMS) Certification?

Yes. GX Outdoors is certified to ISO 14001. A copy of the GX Outdoors Environmental Management System Certificate can be found here.

Does GX Outdoors have a written Health and Safety Policy?

Yes. GX Outdoors has a written Health and Safety Policy which can be found here.

Does GX Outdoors hold current ISO 9001 Quality Management (QMS) Certification?

Yes. GX Outdoors is certified to ISO 9001. A copy of the GX Outdoors Quality Management System Certificate can be found here.

3D Product Configurator + AR

What is AR (Augmented Reality)?

Augmented Reality (AR) is an innovative technology used by the world’s largest companies. It enables customers to easily visualise products in their selected spaces to increase purchase confidence.

Do I need specific software or an app to be able use AR?

No special hardware is required and it runs on iOS and Android mobile devices using

Instant AR (via your mobile browser).

Which devices are compatible with AR?

AR is compatible on iPhone 6S or newer, iPad 5th Generation upward and a large range of popular Android mobile devices. The most commonly used Android devices are Samsung Galaxy S8 upward and the Google Pixel series. You can see the full Android compatibility list here.

Since AR is an advanced technology, it requires a mobile device with a modern camera and processor. Customers with more powerful mobile devices will have a better experience and AR is futureproof in that Apple and Google are adding AR compatibility into new devices, since they see AR as at natural progression of technology.

Low end devices are not currently compatible with AR as Apple and Google have restricted these to ensure there is a base line of performance. For optimum results we recommend using at least an iPhone X, Samsung Galaxy S9 or Pixel 3.

How do I use AR on the GX Outdoors website?

Launching your AR experience will require you to press the “View product in your open space” button from the 3D Configurator on our website. You will then be prompted to scan a QR code to launch the AR.

When your AR experience starts, point your device at the floor and move it in a small circular motion to track your environment. This movement allows your camera to detect your environment and calculate the accurate perspective and sizing for placing your AR product.

Once your AR product appears, use one finger to drag your product and 2 fingers to rotate it. Note that your product is actually positioned in 3D in your space, so you can walk around it, to explore from various angles.

Payment

Do we need to update our account details with the rebrand to GX Outdoors?

No, our account details remain the same as we are still Grillex Pty Ltd trading as GX Outdoors, however please update our contact details to GX Outdoors reflecting our new email and website addresses.

How can I pay for my order and what payment methods do you accept?

We accept Credit Card (Visa and MasterCard only), cheque and EFT transactions. There are no additional fees when paying by credit card.

Is a deposit required when placing an order?

Yes. A 50% deposit is required 7 days from the Proforma date (prepayment for orders under $1,000). The final 50% payment is due 7 days from final invoice date – which is when the goods are ready for dispatch. Please note: Final payment is required when goods are dispatched, not when the goods are received on site.

Where can I find the bank details for payment?

Our bank account details are shown on the bottom of the proforma invoice issued as well as the Final Tax Invoice.

What happens if my order is ready but I don’t want the goods delivered to site until a later date?

If goods are ready and you decide you do not want them delivered until a later date, we will charge a storage fee and you will still be invoiced even if you chose not to accept the good until a later date.