Do you make both electric and gas barbeques?
No. GX Outdoors only manufacture electric BBQs. Our electric BBQ units are more user friendly without the risk of gas leaks or dangerous flame-outs that could potentially cause explosions or fires. – protecting the BBQ users as well as our environment. Electric BBQs also means easier logistics – no need to store or carry heavy gas bottles, making it easier to maintain and avoid running out of gas during cooking. You can find more information about the features and benefits of our BBQs here.
What is the difference between a 10amp and 15amp BBQ?
The two differences between a 10 and 15amp BBQ are the heat up times (10amp heats up in 8 minutes vs 15 amp at 6 minutes) and the power supply. Your site will affect whether the 10 or 15 amp is best as there will be a limit to how much power the site can draw. For new installs a 15amp is the preferred option but many sites only have the capacity for a 10amp BBQ. We recommend you check with a qualified electrician if you’re not 100% sure before placing your order.
What is GX Outdoors 360?
GX Outdoors 360 is designed to give public space asset managers to more control over their BBQs – providing them with alerts and information about their assets no matter where they are. For more information about GX Outdoors 360 and how we can help you take back control over your public assets, please visit our GX Outdoors 360 page
Your products come with a range of mounting options including surface mount and inground mounting, but what’s the difference between surface and inground mounting?
Surface mount fixtures have holes in the legs for bolts to be inserted into anchors embedded in concrete. In-ground mounts are used in grassy areas or are prepared to be set in a concrete pad.
What is HYVE?
Hyve is a sustainable, expanding system that helps build for the future. As your community grows, so does the Hyve with 60 ̊and 90 ̊ connectors that extend your system. Providing true flexibility, Hyve allows you to create more functionality within your space. For more information about creating a better shared space with Hyve, please visit our HYVE page.
Can we have our Council/company logo applied to GX Outdoors products?
Absolutely. We can apply your logo onto most products at an additional cost. Please speak with your GX Outdoors sales consultant to find out more.
Where can I view GX Outdoors products?
You will find the range of GX Outdoors products in parks and outdoor spaces throughout Australia, New Zealand, Fiji and Dubai. Your GX Outdoors sales consultant will be able to assist you in finding a location near you. If you’re specifically looking for your nearest Grillex BBQ, you can use our interactive BBQ Finder Map.
Where can I find more information about care and maintenance of GX Outdoors products?
We provide detailed information on how best to care and maintain your GX Outdoors products in our Maintenance Measures Guide.
What are the available finishes?
GX Outdoors Bin Enclosures are available in Deluxe, Designer, and TimberImage finishes, with selected ranges offering stainless steel cabinets.
What sizes are available?
GX Outdoors Bin Enclosures are available in 65L, 120L, and 240L sizes.
What key options do we offer for the Bin Enclosure doors?
GX Outdoors Bin Enclosures feature triangle or square key options, with standard keys available on request, providing secure and practical solutions.
Are sign kits available?
Yes, sign kits are available for GX Outdoors Bin Enclosures, making them perfect for clear wayfinding and branding and parks and public spaces.
Are bin enclosures delivered flat packed or fully assembled?
All GX Outdoors Bin Enclosures are delivered fully assembled, saving installation time.
Are the Bin Enclosures fire resistant?
Yes, GX Outdoors Bin Enclosures are fire-resistant, ensuring safe, durable waste management solutions for public spaces.
Do we offer custom artwork/laser cutting?
Yes, GX Outdoors Bin Enclosures can absolutely be customised with artwork or laser-cut designs. Contact our team to create unique public space furniture for your projects.
Can we do customised artwork including vinyl wrapping?
Yes, vinyl wrapping and customised artwork can be applied to selected GX Outdoors Bin Enclosure styles.
Are our Drinking Fountains DDA certified?
Selected GX Outdoors drinking fountains are DDA certified.
Are spare parts readily available or do they need to be purchased directly from us?
Spare parts for GX Outdoors drinking fountains are readily available, although we recommend purchasing through our team, ensuring easy maintenance for public space installations.
Are our Drinking Fountains watermark certified?
Yes, GX Outdoors drinking fountains are Watermark certified, guaranteeing compliance with Australian plumbing and water safety standards.
Is there an option to mount a DDA Drinking Fountain to an existing concrete slab?
Yes, DDA drinking fountains can be mounted to an existing concrete slab, but GX Outdoors recommends purpose-built installations for optimal performance.
Where does the water run off to on fountains supplied without a sump?
This will vary depending on the installation surrounds.
Do our Drinking Fountains come with maintenance taps?
Yes, maintenance taps are available for GX Outdoors drinking fountains, simplifying cleaning and upkeep.
Do they have dog bowls and water bottle fillers?
Yes, all GX Outdoors fountains can include dog bowls and water bottle fillers.
Do they have filters/backflow device?
Yes, GX Outdoors drinking fountains come with filters and backflow prevention devices, ensuring safe, clean drinking water for public spaces.
Are custom lengths available on Table Settings and is there any additional costs involved?
Yes, GX Outdoors furniture can be custom-sized up to 6 metres.
Are TimberImage or Deluxe finish slats hotter than hardwood timber Table Settings?
Our testing showed that solid timber gets hotter in direct sunlight compared to aluminium. GX Outdoors TimberImage and Deluxe aluminium slats stay cooler, making them safer and more comfortable for public seating.
Are aluminium Table Settings safe to use close to the coast, will it rust?
Yes, GX Outdoors products use marine grade aluminium, ensuring durability and rust resistance for coastal parks, and public spaces.
What are the finish options for Table Settings?
GX Outdoors furniture is available in Deluxe, Designer, TimberImage, Hardwood, and Onewood finishes.
What are the Table Setting mounting options?
GX Outdoors offer versatile mounting options: surface, inground, or subsurface.
Can our Table Settings be free standing?
Yes, selected GX Outdoors furniture ranges can be freestanding, providing flexible placement in parks, and public spaces.
Can we customise the size of Table Settings?
Yes, GX Outdoors furniture lengths can be customised.
What is the recommended slab thickness to install a Table Setting?
A 100mm slab with SL82 mesh 40mm below the surface is recommended for GX Outdoors furniture installations.
Do we have a carbon score for our Table Settings?
Not yet. GX Outdoors is currently working on carbon scoring for our furniture to support sustainable public space and urban furniture initiatives.
Do we use any composite product for Table Settings?
No. GX Outdoors furniture is primarily aluminium and timber, composites are not standard.
Are armrests an option on all our Park Seat ranges?
Yes, armrests are available on all GX Outdoors seating ranges, providing comfortable and practical park seating solutions.
Can you customise Park Seat leg frames with laser cut designs?
Yes, selected GX Outdoor ranges allow leg frames to be customised with laser-cut designs.
Can you customise standard products?
Yes, GX Outdoors standard products can be customised to suit any park layout and project.
Where are our products made?
All GX Outdoors products are 100% Australian made.
Do we have CAD files available to help with designing your park layout?
Yes, CAD files are available for GX Outdoors products.
Are custom Park Seat lengths available and is there any additional costs involved?
Yes, GX Outdoors furniture can be custom-sized up to 6 metres.
Are Park Seat TimberImage or Deluxe finish slats hotter than Hardwood Timber?
Our testing showed that solid timber gets hotter in direct sunlight compared to aluminium. GX Outdoors TimberImage and Deluxe aluminium slats stay cooler, making them safer and more comfortable for public seating.
Are aluminium Park Seat safe to use close to the coast, will it rust?
Yes, GX Outdoors products use marine grade aluminium, ensuring durability and rust resistance for coastal parks, and public spaces.
What are the Park Seat finish options?
GX Outdoors furniture is available in Deluxe, Designer, TimberImage, Hardwood, and Onewood finishes.
What are the Park Seat mounting options?
GX Outdoors offer versatile mounting options: surface, inground, subsurface, wall, or plinth mount.
Can our Park Seats be free standing?
Yes, selected GX Outdoors furniture ranges can be freestanding, providing flexible placement in parks, and public spaces.
Can we customise the size of Park Seats?
Yes, GX Outdoors furniture lengths can be customised.
What is the recommended slab thickness to install a Park Seat?
A 100mm slab with SL82 mesh 40mm below the surface is recommended for GX Outdoors furniture installations.
Do we have a carbon score for our Park Seats?
Not yet. GX Outdoors is currently working on carbon scoring for our furniture to support sustainable public space and urban furniture initiatives.
Do we use any composite product for Park Seats?
No. GX Outdoors furniture is primarily aluminium and timber, composites are not standard.
Are custom Bench Seat lengths available and is there any additional costs involved?
Yes, GX Outdoors furniture can be custom-sized up to 6 metres.
Can you customise Bench leg frames with laser-cut designs?
Yes, selected GX Outdoor ranges allow leg frames to be customised with laser-cut designs.
Are Bench Seat TimberImage or Deluxe slats hotter than Hardwood timber?
Our testing showed that solid timber gets hotter in direct sunlight compared to aluminium. GX Outdoors TimberImage and Deluxe aluminium slats stay cooler, making them safer and more comfortable for public seating.
Are aluminium Benches safe to use close to the coast, will it rust?
Yes, GX Outdoors products use marine grade aluminium, ensuring durability and rust resistance for coastal parks, and public spaces.
What are the Bench Seat finish options?
GX Outdoors furniture is available in Deluxe, Designer, TimberImage, Hardwood, and Onewood finishes.
What are the Bench Seat mounting options?
GX Outdoors offer versatile mounting options: surface, inground, subsurface, wall, or plinth mount.
Can our Benches be free standing?
Yes, selected GX Outdoors furniture ranges can be freestanding, providing flexible placement in parks, and public spaces.
What is the recommended slab thickness to install our Benches?
A 100mm slab with SL82 mesh 40mm below the surface is recommended for GX Outdoors furniture installations.
Do we have a carbon score for our Bench Seats?
Not yet. GX Outdoors is currently working on carbon scoring for our furniture to support sustainable public space and urban furniture initiatives.
Do we use any composite product for our Benches?
No. GX Outdoors furniture is primarily aluminium and timber, composites are not standard.
Are armrests an option on all our Bench Seat ranges?
Yes, armrests are available on all GX Outdoors seating ranges, providing comfortable and practical park seating solutions.