What is AR (Augmented Reality)?

Augmented Reality (AR) is an innovative technology used by the world’s largest companies. It enables customers to easily visualise products in their selected spaces to increase purchase confidence.

Do I need specific software or an app to be able use AR?

No special hardware is required and it runs on iOS and Android mobile devices using

Instant AR (via your mobile browser).

Which devices are compatible with AR?

AR is compatible on iPhone 6S or newer, iPad 5th Generation upward and a large range of popular Android mobile devices. The most commonly used Android devices are Samsung Galaxy S8 upward and the Google Pixel series. You can see the full Android compatibility list here.

Since AR is an advanced technology, it requires a mobile device with a modern camera and processor. Customers with more powerful mobile devices will have a better experience and AR is futureproof in that Apple and Google are adding AR compatibility into new devices, since they see AR as at natural progression of technology.

Low end devices are not currently compatible with AR as Apple and Google have restricted these to ensure there is a base line of performance. For optimum results we recommend using at least an iPhone X, Samsung Galaxy S9 or Pixel 3.

How do I use AR on the GX Outdoors website?

Launching your AR experience will require you to press the “View product in your open space” button from the 3D Configurator on our website. You will then be prompted to scan a QR code to launch the AR.

When your AR experience starts, point your device at the floor and move it in a small circular motion to track your environment. This movement allows your camera to detect your environment and calculate the accurate perspective and sizing for placing your AR product.

Once your AR product appears, use one finger to drag your product and 2 fingers to rotate it. Note that your product is actually positioned in 3D in your space, so you can walk around it, to explore from various angles.